Installation Technician

TigerConnect is seeking an Installation Technician to install new nursecall systems at customer sites. The role involves performing service, maintenance, modifications, and installation with minimal supervision.

Requirements

• Takes daily direction from the Installation Supervisor or Operations Services Manager
• Performs service, maintenance, modifications, and installation at customer sites, with minimal supervision
• Provides on-site customer repairs; responsible for delivering both timely and effective repairs
• Diagnoses cause of system malfunctions to prevent additional problems
• Follows procedures for testing of equipment and performance of preventive maintenance activities; adhering to all quality assurance testing plans
• Coordinates modification and maintenance activities to prevent interruptions in operations
• Informs Supervisor/Manager of any and all system problems immediately so that they can be relayed, communicated and escalated as necessary
• Prepares and provides reports as requested on system issues and projects
• Collaborates and communicates effectively with sales, co-workers, other department and customers
• Manages company assets including company vehicle, cell phone, computer, tools, inventory parts, etc.
• Operates safely and within guidelines or regulations. Demonstrate a pro-active approach towards, safety, health, and quality in compliance with all company, governmental and customer regulations

Benefits

• Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
• Focus on your well-being through our wellness reimbursement program and company-wide wellness days
• Our flexible time off lets you work hard and play hard—on your schedule
• Join a mission-driven team committed to making a real impact in the world of healthcare
• Remote flexibility with teams across the US and globally - plus prime office space in Santa Monica, California