TigerConnect is seeking a Senior Product Manager to lead AI and Analytics product initiatives, driving next-generation capabilities that leverage artificial intelligence and advanced analytics to deliver measurable value for healthcare customers.
Requirements
- Define and execute product strategy for AI and analytics capabilities within the TigerConnect platform
- Develop comprehensive product requirements, user stories, and acceptance criteria for AI-powered features
- Create and maintain a product roadmap that balance innovation with customer needs and business objectives
- Design analytics frameworks that enable customers to measure outcomes and demonstrate ROI
- Partner with engineering to evaluate AI/ML technologies, architectures, and implementation approaches
- Identify and prioritize opportunities to apply AI and machine learning to healthcare workflow challenges
- Research emerging AI technologies and assess their applicability to healthcare use cases
- Design intelligent automation solutions that improve efficiency and reduce manual effort
- Develop data-driven insights capabilities that enable better decision-making for healthcare organizations
- Establish governance frameworks and best practices for responsible AI deployment in healthcare settings
- Lead development of agentic AI capabilities including autonomous workflow automation, intelligent assistants, and multi-step decision-making systems that can independently complete complex healthcare tasks
- Develop rigorous business cases including financial analysis, market sizing, and competitive assessment
- Create ROI models and value propositions that resonate with healthcare executives and procurement teams
- Define success metrics and KPIs for AI and analytics products
- Monitor product performance and iterate based on usage data and customer feedback
- Drive cross-functional alignment across Product, Engineering, Sales, Marketing, and Customer Success teams
- Conduct customer discovery to understand pain points, workflows, and unmet needs
- Lead user research activities including interviews, surveys, and usability testing
- Develop and execute pilot programs to validate product concepts with early adopter customers
- Synthesize customer feedback into actionable insights while maintaining strategic product direction
- Build strong relationships with key customers and serve as a trusted advisor on AI and analytics topics
Benefits
- Excellent Medical, Dental, and Vision insurance for you and your family plus a 401k match
- Wellness reimbursement program
- Company-wide wellness days
- Flexible time off
- Remote flexibility
- Prime office space in Santa Monica, California
- Flexible work schedule
- Recognition as one of the Best Places to Work in Los Angeles
