Advertising Program Manager, Business Integrity - LATAM

As a Program Manager in our Advertiser Experience LATAM team, you will partner directly with our clients in collaboration with the Sales team to enhance advertisers' experience on our platform. You will collaborate with cross-functional stakeholders in Policy, Training, and Operations to assess and optimize existing services, providing qualitative and quantitative feedback on emerging issues. You will also develop strategic playbooks and initiatives in the LATAM region driving support each quarter and each half, driving improvements.

Requirements

• Partner with cross-functional teams, particularly our Sales function, to lead and contribute to large-scale strategic projects as well as solve ongoing operational problems at scale.
• Build strong, strategic relationships with leaders across LATAM Sales, and Integrity.
• Improve operational metrics through educational initiatives and proactively communicate regular updates, concerns, trends, and the impact of changes to internal and external stakeholders.
• Effectively communicate our broader policy approach to internal and external audiences, as required.
• Manage, coordinate, and support policy enforcement projects as needed.
• Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support the position.
• Leverage data-informed insights to drive new products and initiatives.
• Work with data and measurement partners to identify and track key program performance indicators, ensuring the results contribute to overall company, product, customer, and community experience goals.
• Identify trends to enhance support and detection processes and improve team efficiency.
• Consult and coach sales & advertisers to achieve greater results on TikTok platforms.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance