Client Solutions Manager - Global Business Solutions - Milan

The Client Solutions team are responsible for campaign execution and success, working closely with the Brand Partnerships team to deliver a first-class service to clients. As a Client Solutions Manager, you will act as the strategic bridge between our platform and our partners, moving beyond simple account management to become a trusted business advisor.

Requirements

• Client Excellence: build and strengthen client and agency partnerships across global stakeholders to drive shared business goals and long-term growth, partnering with Brand Partnerships Manager.
• Campaign Execution: lead full-funnel marketing campaign strategy and own execution, including planning, measurement solutions, reporting (QBR), and performance optimization.
• Product Go-to-Market & Adoption: serve as a trusted product consultant, educating partners on TikTok solutions, new features, and best practices, driving the adoption of our products, best practices while working with product teams to troubleshoot technical issues and guide platform strategy.
• Strategic Insights, Data Analysis & Optimization: deliver actionable insights and strategic recommendations through QBRs and executive updates to drive continuous improvement and client impact, demonstrating deep analytical expertise.
• XFN Collaboration: work cross-functionally with Product, Measurement, Creative, Solutions Engineering, and Operations teams to enhance performance and influence product adoption and innovation.

Benefits

• Career advancement opportunities
• Competitive salary and benefits package
• Opportunity to work with a global team
• Professional development and training opportunities