Product Manager, Workforce Management, Platform Responsibility
TikTokSingapore, Singapore
Posted January 4, 2026
Full Time
About the Company
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
Job Description
Our team is at the forefront of building and optimizing content safety systems. We leverage advanced large language and multimodal models to enhance review efficiency, risk control, and user trust.
Requirements
- Deliver business outcomes: Define WFM strategy and solutions to achieve supply-demand balance and cost objectives.
- Product design: Conduct deep business/process research, produce high-quality PRDs, workflows, and prototypes to ship from 0→1 or iterate existing systems.
- Cross-functional project leadership: Independently own cross-team initiatives (ops, eng, data, Ops), drive releases, adoption, and iterative improvements.
- Metrics & data: Build and maintain KPI frameworks (e.g., workforce efficiency, completion rate, cost, etc.), use SQL and correlation analysis to diagnose issues and recommend optimizations.