Search Operation Specialist - Evaluation & Investigation

The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV. As a Search Operation Specialist, you will be responsible for evaluating and investigating search queries and results, providing feedback suggestions for policy improvement, and working with sensitive issues such as child exploitation and adult content.

Requirements

• Complete regular assessments relating to search quality in accordance with evaluation standard documents
• Use side by side method to complete daily strategy assessment of search quality in accordance with evaluation standard documents
• Judging user search needs through various query and tools, and sorting out the classification of requirements
• Comb the types of search bad cases and rate the quality of the results
• Provide ideal search results and feedback suggestions for policy improvement
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content and any other duties as assigned