Search Operations Team Leader - Trust & Safety - Sao Paulo

The Search Operations team at TikTok aims to enhance the search user experience, significantly impacting daily active users (DAU) and driving traffic and gross merchandise value (GMV). This role leads and manages a local search operations team, ensuring high-quality work aligned with TikTok's values. Responsibilities include policy localization, quality assurance, data analysis, strategy recommendations, and collaborating with cross-functional teams to optimize search strategies and improve user experience. The role involves managing sensitive issues like child exploitation and promoting an inclusive team environment.

Requirements

• Recent 3+ years experience working as Team Lead/Content Manager/ Technical Lead.
• Strong people management skills and currently managing large multicultural teams with diverse skills.
• General knowledge of Search Engineering/Search engines and Search related strategies.
• Demonstrate strong attention to detail and the ability to work independently.
• Possesses good interpersonal skills, demonstrates good judgment, training, and coaching skills.
• Proven track record of working with cross-functional partners, across different countries.
• Fluency in English and Portuguese is required.

Benefits

• Inspiring creativity
• Innovative product
• Global, diverse teams
• Comprehensive and evidence-based programs for wellbeing