Tipalti is searching for a Business Tools & Process Analyst to partner across Operations teams to identify opportunities for efficiency and translate them into working, scalable solutions. The role is ideal for someone who is both data-driven and eager to apply AI to real operational problems.
Requirements
- Solid experience in operations, business intelligence, or automation engineering
- Technical Proficiency: Strong expertise in SQL, BI tools (Power BI), and Excel/Sheets
- AI/Automation Expertise: Hands-on experience implementing AI or workflow automation platforms (e.g., Workato, UIPath, Gainsight automation)
- Systems Knowledge: Familiarity with CRM and CX systems like Salesforce, Zendesk, or Gainsight
- Problem Solver: You have the ability to turn raw data into insights and clear recommendations
- Builder Mindset: You are 'AI-curious' and persistent; you are comfortable failing fast and iterating until a solution works
- Communicator: Clear communicator who can make complex workflows easy for non-technical teams to understand
Benefits
- Competitive benefits
- Flexible workplace
- Career coaching
- Environment where diverse individuals can thrive and make an impact