Customer Service Representative (Bilingual)

As a Customer Service Representative (CSR), you'll help people in your community access financial solutions by building connections, processing transactions, and providing exceptional in-store experiences.

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Meticulous attention to detail
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems
• Valid driver's license and personal vehicle

Benefits

• Paid on-the-job training and comprehensive new hire program
• Access to a robust learning management system
• Cross brand training
• Enrollment in a Key Holder Program
• Performance-based career advancement
• Educational Reimbursement Program
• Medical insurance with telemedicine and medical spending account options
• 401(k) and Roth 401(k) Retirement plan with a Company match program
• Company-Sponsored Life and AD&D Insurance
• Voluntary benefits for dental, vision, short-term and long-term disability, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance
• Free access to mental health resources, life coaching, and more through Employee Assistance Program
• Free access to exclusive discounts from nationwide and local retailers through Discount Marketplace
• Paid time off with 12 days in the first year