Operations & Implementation Associate

TodayTix Group is a global e-commerce leader for cultural experiences. We are seeking an Operations & Implementation Associate to join our team to execute event builds, manage inventory and pricing, and provide on-site support at event launches. The role involves working with leading cultural organizations, attractions, and live events to power their box office operations and drive online sales.

Requirements

• 1–2 years of experience in ticketing operations, box office management, or live event operations
• Hands-on familiarity with a ticketing platform; experience with Spektrix, AudienceView, Lineup, or similar is valued
• Strong organizational skills and high attention to detail
• Excellent written and verbal communication skills; you can translate operational detail into clear partner-facing language
• Proficiency in Excel or Google Sheets; comfort with data and a willingness to get into the numbers

Benefits

• Hybrid work environment
• Flexible 'work from anywhere' days
• Generous pension match
• Access to a bespoke Pension scheme
• Complimentary tickets to shows and events
• Employee Assistance Programme
• Access to a corporate rate Vitality PMI plan
• Healthcare cash plan
• Season Ticket loans
• Birthday off
• Three months of fully paid Parental Leave
• Employee Charity Donation Matching
• Annual Professional Development Budget
• Cycle to work scheme
• Employee Referral Bonus