Customer Success Specialist

Customer Success Specialist role at Togetherhood, a fast-growing technology marketplace that provides enrichment and education programs for children. The role requires managing high-value accounts, driving business outcomes, and building strong relationships with partners.

Requirements

• Bachelor’s degree required
• 5+ years of experience in school operations or account management, including 3+ years in a leadership or management role
• Deep experience managing high-value accounts and driving business outcomes through client relationships
• Highly skilled in Excel, Google Sheets, and familiar with tools like Asana and HubSpot
• A strategic thinker with strong attention to detail who thrives in ambiguity and fast-paced environments
• A relationship-builder with high emotional intelligence and the ability to gain trust across diverse communities
• Committed to education equity and access to high-quality enrichment opportunities for all children