At Torchy's, every guest's visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you're the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.
Requirements
- Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
- Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
- Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
- Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed.
- Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
- Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
- Additional Support: Perform other duties as assigned.
Benefits
- Flexible schedules
- Tip share on top of hourly pay
- DailyPay
- Casual attire
- Incredible growth opportunities
- Damn Good food discount card for you AND your spouse
- Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more
- Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months
- Damn Good Well-being Program that includes free access to all things financial wellness
- Paid Time Off (PTO) after 1 year of employment
- Torchy's Family Foundation supports our fellow Team Members in times of need and crisis