Manager, Employee Relations

The Manager, Employee Relations is responsible for providing guidance on employee issues, ensuring the effective delivery of employee relations, people processes and manager support across the employee life cycle at the Toronto Parking Authority.

Requirements

• Diploma or degree in human resources, industrial relations or related discipline or equivalent combination of education and experience.
• Certified Human Resources Professional/Leader (CHRP/CHRL) an asset.
• Minimum 5 years’ progressive HR experience, including employee relations in a unionized environment.
• Demonstrated knowledge of employment-related legislation, including human rights, employment standards, occupational health and safety and accessibility requirements.
• Experience conducting workplace investigations, advising on performance management, and resolution of workplace issues.
• Working knowledge of collective agreements and grievance processes.
• Proficiency with HRIS and standard business software.
• Strong professional judgement and ability to operate independently in complex situations
• Excellent interpersonal, communication and relationship-building skills.
• Ability to manage sensitive, confidential and high-risk matters with discretion and sound judgement.
• Strong conflict resolution, analytical and problem-solving skills.
• Pragmatic, solutions-oriented approach balanced with compliance and risk management.
• Ability to influence and coach others.
• Highly organized and detail-oriented, with the ability to manage competing priorities.

Benefits

• Comprehensive health and dental benefits
• RRSP matching program
• Paid vacation and sick leave
• Access to Employee Assistance Program (EAP)