Software Quality Director — Professional Services (Retail)

We're seeking a Senior Quality Director to lead our Professional Services Quality team in ensuring the quality and reliability of our retail software solutions. The ideal candidate will have 10+ years of experience in software quality assurance, including automation and test strategy ownership, and strong customer-facing leadership experience. Responsibilities include developing and maintaining quality roadmaps, creating risk-based test strategies, and ensuring defect management discipline. Toshiba Global Commerce Solutions offers a competitive salary and generous benefits package, including group health coverage, 401(k) plan, company provided life insurance, and more.

Requirements

• Bachelor's degree in Computer Science, Electrical Engineering, or equivalent experience
• 10+ years in software quality assurance / quality engineering, including automation and test strategy ownership
• 8+ years leading teams/managers; demonstrated ability to scale practices across multiple initiatives
• Strong customer-facing leadership experience—able to communicate with and influence customer executives and internal senior leaders (SVP/CTO-level)
• Proven ability to drive quality based on business use cases, requirements clarity, and operational workflows

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days