Agent de Service à la Clientèle - temps partiel

CanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers. Work with a great team; people who know how to have fun while getting the job done to the best of our abilities.

Requirements

• Reviewing our reservation system throughout the day to add information or check Guests’ arrival and departure information
• Welcoming Guests to CanaDream with a friendly smile
• Completing check-in procedures and unit pickups according to established standards
• Presenting CanaDreams Culture in a positive manner
• Building a positive connection with Guests while showing them how the RVs work
• Conducting interactive and in-person demonstrations
• Performing the Front-Line Inspections (quality control step) of the RVs before Guests pick up the RVs
• Providing accurate information to potential CanaDream Guests, creating quotes and completing reservations both in person and over the phone
• Providing local travel information to Guests picking up
• Resolving Guests’ complaints and process authorized refunds
• Notifying the RV Technicians or the PDI Technicians if damage has occurred, and repair or maintenance is required for the unit
• Assisting the Prep Department with cleaning when required

Benefits

• Competitive wage
• Staff discounts for RV travel
• Growth opportunities
• Comprehensive on-the-job training
• Referral bonus
• Free employee car parking