At Trackforce, we are transforming how physical security operations are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs â all while staying focused on safety and protection.
Requirements
- Technical diploma in Business Analysis or relevant equivalent experience
- 4+ yearsâ experience in a similar role
- SQL and intermediate to advanced knowledge of query language
- Excellent customer service skills
- Ability to speak the language of the clients and the ability to reproduce the technical written equivalent to our internal developers
- Experience in working with open APIs and middleware
- Experience in large-scale Data Migration
- Proficiency in situational analysis, extensive problem-solving skills, and superior time management skills
- Experience in working across multiple teams
- SaaS and programming experience, an asset
Benefits
- Hybrid and flexible work model
- Three weeks of vacation starting in your first year
- Paid sick days & family obligation days
- Comprehensive health & dental coverage
- 24/7 telemedicine access
- Mental health & wellness support
- Life insurance, AD&D, long termâ disability & critical illness coverage
- RRSP & DPSP with employer matching
- Employee referral bonus
- Paid volunteer day & recognition programs