Head of SaaS Product Design
Trackforce Valiant + TrackTikMontreal, Quebec, Canada
Posted April 15, 2026
Full Time
About the Company
Trackforce is transforming how physical security operations are managed around the world with their SaaS platform for physical security workforce management.
Job Description
Trackforce is seeking a visionary Head of SaaS Product Design to define and lead the end-to-end design strategy for their global platform. This role involves building and scaling a modern design function from the ground up, embedding design deeply into product development and shaping the user experience for a complex SaaS platform used by frontline and enterprise users worldwide.
Requirements
- 10+ years of UX/product design experience, 5+ in a leadership role
- Experience building a design function or design system from scratch
- Portfolio demonstrating end-to-end design: research, wireframes, prototyping, design systems, shipped products
- Experience designing for complex enterprise workflows (not just consumer apps)
- Experience with mobile-first design for deskless/frontline workers
- Strong facilitation skills ā can run research sessions, design sprints, and stakeholder alignment workshops
- Proficiency in Figma and modern design/prototyping tools
Benefits
- Hybrid and flexible work model
- Three weeks of vacation starting in your first year
- Paid sick days & family obligation days
- Comprehensive health & dental coverage from Day 1
- 24/7 telemedicine access
- Mental health & wellness support
- Life insurance, AD&D, long termā disability & critical illness coverage
- RRSP & DPSP with employer matching
- Employee referral bonus
- Paid volunteer day & recognition programs
