The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards, providing exceptional customer service, and creating a positive and friendly experience for all customers.
Requirements
- Maintain regular and predictable attendance
- Ensure timely deliveries, meeting or exceeding scheduled delivery times
- Operate and maintain a clean and organized delivery vehicle and delivery equipment
- Load, unload, and organize products in a safe and efficient manner
- Perform pre-trip and post-trip vehicle inspections
- Maintain an accurate record of deliveries and any issues that may arise
- Communicate with customers as necessary, providing updates or addressing any concerns during the delivery process
- Provide exceptional customer service, creating a positive and friendly experience for all customers
- Partner with field sales team and store personnel to satisfy needs of our customers
- Handle all products with care to avoid damage and ensure safe transport
- Follow all traffic laws and company policies to ensure safe driving practices
- Handle returns, exchanges, or customer inquiries as needed
Benefits
- Paid Parental Leave
- Tuition Reimbursement
- Adoption and Surrogacy Assistance