The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, managing profit and sales, expense control, reducing and managing shrink.
Requirements
- Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
- Delivering on our promise of Legendary Customer Service through GURA.
- Creating and fostering a welcoming environment and sense of belonging in the Store.
- Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
- Leading team members to ensure the customer has a Legendary shopping experience that differentiates from the competition.
- Communicate company processes, policies, and directives to team members.
- Evaluating those processes for effectiveness and coordinate with District Manager and/or Regional Manager to eliminate problems.
- Problem solving and conflict resolution for both team members and customers.
- Learn sales and profit management – accountable for achieving top and bottom line.
- Promote a safe and productive work environment
- Manage the daily merchandise flow to ensure adequate in-stock and inventory controls.
- Learn the process of organizing merchandise resets to company specifications on a periodic basis.
- Implementing and sustaining merchandise presentation per company standards.
- Evaluating competitive environment and working with Operations and Merchandising teams to ensure quality and performance.
- PAPERWORK:
- Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
- Train to do periodic sales forecasting, payroll analysis and budget review.
- Train on documentation of team member evaluations and corrective action.
- INVENTORY:
- Train on managing periodic price changes.
- Train on communicating inventory needs to buyers and distribution centers.
- Learn how to work with the buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
- SPECIAL PROJECTS:
- Learn how to coordinate and conduct special sales events.
- Train to assist District Manager and other Store Managers in solving district issues and support operational needs.
- Community involvement.
- TEAM MEMBER RELATIONS:
- Set the tone for and reinforce the mission and values of Tractor Supply Company and consistently develop the store as the “Employer of Choice”.
- Learn how to address team member issues and concerns, working with HR team when necessary.
- Learn how to assess and develop team members for advancement within the organization.
- BUDGET/AUDITING
- Train to be responsible for budgeting and sales forecasting.
- Learn how to be responsible for auditing store processes.
Benefits
- Company-paid life and disability insurance
- Paid parental leave
- Tuition reimbursement
- Adoption and surrogacy assistance
