Team Lead, Petsense

Team Lead, Petsense assists the Store Manager and Assistant Store Manager with operational, sales, and merchandising objectives, providing customer service and promoting a safe work environment.

Requirements

• Maintain regular and predictable attendance
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime
• Uphold and promote a safe and productive work environment
• Execute assigned basic, promotional, and seasonal merchandising activities
• Perform Opening/Closing procedures
• Transport and make deposits to bank
• Assess store conditions and assign duties
• Organize and prioritize workflow through the use of the daily planner
• Recovery of merchandise
• Participate in mandatory freight process
• Perform regular and promotional price change activities
• Resolve customer complaints/issues and ensure the customer has a positive experience
• Adhere to loss prevention standards and respond to any alarm calls as needed
• Communicate with Team Members on job functions, responsibilities and financial goals
• Operate cash register/computer supervising cash handling procedures
• Assist Team Members on appropriate application of policies and procedures
• Ensure the safety and well-being of live animals
• Sanitize and maintain holding tanks and care for live animals as required

Benefits

• Company-paid life and disability insurance
• Paid parental leave
• Tuition reimbursement
• Adoption and surrogacy assistance
• Family planning resources