Scheduled Service Coordinator

Tradewind Aviation is looking for a full time Scheduled Service Coordinator to be based in person at our office in Oxford, CT. The ideal candidate will have an instinct to anticipate guest’s needs to envision a seamless trip from start to finish to produce optimum results.

Requirements

• 1 year of customer service experience
• Exceptional interpersonal and communication skills
• Attention to detail, organizational and time management skills
• Talent to de-escalate difficult situations in a calm, professional manner
• Self-motivated with the capability to work as part of a close team
• Independent problem solver
• Strong typing skills
• Proficient with internet navigation, instant messenger tools, Outlook and Microsoft Office
• Capacity to work with frequent changes in procedures, directions, and outcomes
• Must be flexible to adjust work schedule for seasonality and changes in demand
• Ability to work non-traditional hours to include evenings, holidays, and weekends
• Open to receive coaching feedback through regular meetings and apply learnings

Benefits

• Competitive salary
• Medical, Dental, Vision, FSA/DCA and 401(k) plan
• Paid vacation and sick days
• Paid Maternity/Paternity Leave
• Fun, dynamic team with opportunities for rapid advancement
• Travel benefits on various US and International airlines