Customer Experience Specialist
Trading 212Sofia, Sofia-City, Bulgaria
Posted December 4, 2025
Full Time
About the Company
Trading 212 is a leading financial technology company founded in 2004 with the mission of making trading and investing accessible to everyone. The company offers a range of services including stocks, indices, ETFs, currencies, ISA, and social trading, all at zero commission. Trading 212 is distinguished by its advanced technology and user-centric approach, having grown its client base to over 2 million users with assets exceeding €3 billion. The company is regulated in Cyprus, the UK, Australia, and Germany, ensuring a robust framework for financial services.
Job Description
We're looking for a customer advocate to join our passionate team. We are committed to recruiting knowledgeable, friendly, and motivated people who are enthusiastic to deliver top-notch service.
Requirements
- Proficiency in English (C1 or above)
- Customer-orientated approach
- Good time management and multitasking skills
- Willingness to learn and develop
- Adaptiveness to a rapidly changing environment
Benefits
- Comprehensive training program
- Upskill trainings
- Full appreciation of your talent and ideas
- Generous remuneration package
- Excellent social benefits