Customer Support Agent

We are seeking a Customer Support Agent to join our team at Sway, a fast-moving iGaming brand backed by an established group. As a key role, you will be the first point of contact for our players and customers, handling a high volume of inbound calls and messages, and providing clear, friendly, and professional support across all communication channels.

Requirements

• Previous customer support or contact centre experience preferred
• Excellent spoken and written English; additional languages are an advantage
• Strong communication, patience, and problem-solving skills

Benefits

• Competitive salary package
• Flexible working hours
• Option to work remotely at times during the year
• Regular team events, outings, and celebrations
• Clear opportunities to grow as the company scales