Retention Specialist
Traffic LabelMontana, United States
Posted April 22, 2026
Full Time
About the Company
Sway is the new wave of iGaming innovation, a bold, full-service B2B powerhouse built to shake up the Casino and Sportsbook landscape.
Job Description
Sway is seeking a CRM Retention Specialist to support the CRM Manager in executing and optimizing multi-channel retention campaigns across their brands and markets. The ideal candidate will have 1-2 years of experience in CRM, digital marketing, or customer retention, and strong attention to detail, as well as excellent written and verbal communication skills in English.
Requirements
- 1-2 years’ experience in CRM, digital marketing, or customer retention
- Understanding of CRM tools and email marketing platforms
- Strong attention to detail and willingness to learn analytics, segmentation, and automation tools
- Enthusiasm for data-driven marketing and customer engagement
- Excellent written and verbal communication skills in English
- Organised, proactive, and collaborative approach to teamwork
Benefits
- Competitive salary package
- Flexible working hours
- Option to work remotely at times during the year
- Regular team events, outings, and celebrations
