Customer Care Team Leader - (Intimate Apparel/Beauty) - Philippines

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. We are looking for a Customer Care Team Leader to drive sales growth and enhance customer retention.

Requirements

• 2+ years of experience in the same role
• Strong grasp of the English language, including spoken and written
• Good problem-solving skills and confidence when facing challenges to ensure we provide excellence in customer experience

Benefits

• Remote work
• 15 working days of paid holidays
• Learning subsidy