Growth Product Manager, Loyalty

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands. We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

Requirements

• Proven expertise in loyalty and subscription management with 4+ years in Product roles (ideally in e-commerce), building, optimizing, and scaling subscription programs.
• Customer retention strategist with experience designing and executing initiatives that reduce churn, increase engagement, and maximize customer lifetime value.
• Data-driven decision maker, highly skilled in analytics and interpretation, translating customer insights into actionable strategies and measurable results.
• Strong background in CRO, including A/B testing, user segmentation, and targeted campaigns to improve conversion and engagement metrics.
• Agile leader with experience guiding cross-functional teams, managing complex projects, and ensuring responsiveness in dynamic environments.
• Proficient in tools and technologies relevant to subscriptions and loyalty programs (CRM, marketing automation, customer data platforms).
• Inspirational leader and team builder, fostering collaboration, mentoring talent, and driving continuous improvement across teams.

Benefits

• 100% Remote
• USD competitive salary
• Paid time off