Customer Success Manager

Job Details

About Training Orchestra

Organizations have the best LMS, but are still managing their Instructor-Led and Virtual Instructor-Led Training operations (ILT/vILT/Hybrid) manually, with spreadsheets and shared calendars. Training Orchestra helps L&D Departments, their Extended Enterprise, Training Businesses, and Associations to automate and optimize the performance of their ILT and vILT operations while maximizing their training investment. As a leading Training Resource Management System (TRMS) with more than 600 satisfied clients worldwide, Training Orchestra streamlines the entire training process from planning and budgeting, scheduling and logistics, to instructor collaboration, sales, and reporting. The integrated solution empowers teams to collaborate effortlessly and Train More with Less! With more than $6 billion in training budget optimized with Training Orchestra, the solution enables our clients to: - Drive their training strategy through a centralized system - Track & optimize budgets & logistics with real-time reporting - Schedule and plan courses and resource allocation such as venues, instructors, and learning tools - Enhance administrative productivity through automated processes - Ensure employee satisfaction and customer loyalty and service quality through dynamic indicators - Comply with country-specific regulations and reporting requirements