Italian - English Speaking IT Helpdesk Agent
Transcom HungaryHungary
Posted July 10, 2018
Full Time
About the Company
Transcom delivers digitally enhanced customer experience services globally, with 33,000+ employees across 90 contact centers assisting brands in customer care, sales, content moderation, and back-office operations.
Job Description
We are looking for an Italian-English speaking IT Helpdesk Agent to provide outstanding customer experience to our customers. The ideal candidate will have fluency in both languages, strong communication and interpersonal skills, and basic software knowledge. We offer a professional training and development opportunities, a friendly team and supportive atmosphere, flexible schedules, and a continuous development possibility.
Requirements
- Fluent language skills in English and Italian
- Exceptional writing and speaking abilities to provide clear and empathetic customer support
- Strong communication and interpersonal skills
- Basic software knowledge
- Ability to efficiently manage multiple projects and tasks at the same time
Benefits
- International and multinational environment
- Professional training and development opportunities
- Friendly team and supportive atmosphere
- Flexible schedules
- Continuous development possibility
- Free fruits and office massage
