Nederlandstalige Klantenservicemedewerker - Alicante
TranscomAlicante, Valencian Community, Spain
Posted April 21, 2026
2094.66 - 25135.88 EUR
Full Time
About the Company
Transcom delivers digitally‑enhanced customer experience solutions to more than 300 global brands, including leading e‑commerce, fintech, and technology firms. With a workforce of over 33,000 spread across 90 contact centers and work‑at‑home networks in 28 countries, the company offers end‑to‑end services such as customer care, sales, content moderation, back‑office operations, and process automation. Transcom’s on‑, off‑, and near‑shoring model enables clients to accelerate brand growth, improve customer satisfaction, and reduce operating costs while maintaining consistent quality. By combining deep industry expertise with advanced analytics and AI‑driven workflows, Transcom helps clients transform customer journeys into measurable business outcomes.
Job Description
We are looking for Dutch-speaking customer service representatives to support customers of MediaMarktSaturn in Alicante. The role involves answering customer inquiries via phone and email, and requires excellent Dutch language skills and a solution-oriented mindset.
Requirements
- Excellent mastery of the Dutch language (C2 level) and a good mastery of English (C1 level)
- Availability to work during our opening hours (Mon-Fri: 08:00-20:00, Sat: 09:00-20:00, Sun: 10:00-19:00)
- Strong communication skills, empathy, and a solution-oriented mindset
Benefits
- Transparent Salary: A fixed gross monthly salary of € 2,094.66
- Contract: A temporary contract of 2 months
- Flexible Work Model: Work from office in Alicante or fully remote from the Spanish mainland
- Bonus: A performance-based bonus
- Training: A fully paid vocational training of 1 week