Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents.
The Team Leader is responsible for performance management, coaching, and development of Customer Service Advisors. The role requires strong leadership skills, effective communication, and a passion for coaching excellence. The Team Leader will lead a team of Customer Service Advisors, promoting efficiency, achievement of targets, and high employee engagement and satisfaction.
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents.
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