Support Agent -Bangkok

Transferz is seeking a Support Agent to provide premium assistance and top operational quality via our AI-first omnichannel platform, catering to the diverse needs of thousands of travelers. The role involves providing operational support through the Transferz platform, handling journey-related issues, and managing tickets and case documentation accurately.

Requirements

• English B2 or superior
• Excellent communicational skills
• Ownership of defined processes and autonomy in action
• A problem solving, getting things done attitude (proactive and resolute)
• Attentive to detail
• Empathy and patience
• Adaptability to a dynamic environment where tasks and priorities can change
• Availability full time (including weekends)