Support Engineer
Transform9Birmingham, Alabama, United States
Posted December 30, 2025
Full Time
About the Company
Transform9 is at the forefront of revolutionizing healthcare access and patient communication through our cutting-edge conversational agent platform.
Job Description
Transform9 is seeking a Support Engineer to deliver exceptional support to clients and users of our conversational agent platform, ensuring seamless access and experience for healthcare professionals and patients.
Requirements
- Experience in technical support role, preferably in software or technology, with a strong understanding of customer service principles
- Proficient in troubleshooting technical issues and providing solutions in a timely manner
- Strong communication skills to articulate technical concepts effectively to a non-technical audience
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Free Food & Snacks
