The Regional Account Manager – Automated Genotyping plays a key role in driving adoption and growth across an assigned territory spanning the West Coast region. This fully remote, non-travel role is responsible for managing inbound leads, developing customer relationships, qualifying opportunities, and supporting researchers from their first interaction through continued use of our genotyping services.
Requirements
- Manage inbound genotyping leads and engage new prospects through outbound sales calls and email outreach.
- Onboard and support new genotyping customers from registration through their seventh paid order.
- Conduct discovery conversations to identify customer needs, decision makers, pain points, and research focus.
- Maintain detailed account activity and customer insights in Salesforce, with a target of 5–7 calls per day.
- Advance qualified opportunities in collaboration with the Regional Sales Management team.
- Triages customer inquiries and ensures smooth coordination with internal teams (Customer Success, Genetic Resolutions, and Software Support).
- Participate in weekly team meetings, company calls, sales training, and the annual Sales Meeting.
Benefits
- Competitive pay structure with base salary up to $80,000 plus quarterly commissions
- Comprehensive benefits package
- Professional development opportunities
