Client Services Associate

TransPerfect Is More Than Just a Job... We are looking for a goal-oriented and energetic individual who has a passion for problem-solving and has a talent for client services. The Account Coordinator is a junior client services role for individuals with an interest in learning about client services and developing skills in the Localization Industry.

Requirements

• Learn about the various aspects of the Localization Industry and develop skills to provide clients with excellent service
• Focus on small-size and/or single-channel accounts or support larger/multi-channel accounts
• Develop project quote proposals and project schedules for new and existing clients
• Manage translation projects ensuring quality and on-time delivery and maximizing profitability
• Maintain accurate projected revenue on open projects and provide timely billing adhering to company policies
• Develop and maintain data and information including internal reports, client reports and account documentation
• Give departmental and team support by providing out-of-office coverage, process improvement suggestions and organizing team-building events and activities
• Support senior team members in the development of meetings presentations both for internal teams and for external clients
• Provide feedback to our Technology teams with regard to suggestions for improvement or user challenges
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan