Analyst, Technical Operations

We are looking for an Analyst, Technical Operations to join our growing team. As an Analyst, Technical Operations, you will be responsible for operational enablement, cloud service transition, and quality and risk management. You will be highly organized, proactive, and comfortable working independently or as part of a team. You will have a strong foundation in data literacy and technical proficiency in SQL, reporting tools, and Microsoft Office.

Requirements

• Excellent written and communication skills.
• Strong attention to detail and ability to handle multiple priorities.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Microsoft PowerShell scripting.
• Comfortable with SQL/T-SQL queries (simple to medium complexity), stored procedures, functions, and triggers.
• Experience working with and manipulating large datasets.
• Capability to run user acceptance testing (UAT).
• Strong time management and problem-solving abilities.
• Experience supporting or operating a cloud-based platform/service in a production environment.
• Proven ability to take a service from early life/alpha through to stable BAU, including release readiness and support handover.
• Able to define and document operational processes and negotiate responsibilities across teams (e.g., RACI/ways of working).
• Experience in fast-paced, results-driven environments.

Benefits

• 26 days' annual leave + bank holidays (increasing with service)
• Global paid wellness days off + a bonus day off to celebrate your birthday
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart