Guest Experience Host

Join our team as a Guest Experience Host & Face to Face Lead Generator at The Sebel Pinnacle Valley Resort. You will be responsible for greeting and registering of owners and guests, providing information on local area attractions, and generating sales appointments. You will work closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process.

Requirements

• Previous experience within a similar hotel position
• Genuine passion for customer service and the local area
• Excellent communicator with strong interpersonal skills
• Enthusiastic, self-motivated and positive individual
• Immaculate presentation and professional grooming standards
• High levels of computer literacy
• Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
• Ability to recognise and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends, public and school holidays

Benefits

• Discounted hotel stays across Australia, Fiji, New Zealand
• Great career development opportunities
• Exclusive global discounts on accommodation, dining, lifestyle, and more
• Gain full access to Accor's learning and development platform
• Work in a dynamic and supportive environment that values diversity and inclusion
• Shared rental accommodation available (including WIFI and Electricity)