Guest Services Associate: Club Wyndham Smoky Mountains

We are seeking a Guest Services Associate to provide warm welcomes and exceptional service to guests, making their vacations memorable from registration to checkout. As a Guest Services Associate, you will extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Requirements

• Professional appearance and a positive, can-do attitude
• Excellent communication skills with the ability to read, write and understand English
• Ability to solve problems with minimal supervision
• Basic math skills and knowledge of proper cash handling procedures
• Ability to multitask and work in a fast paced environment
• Strong attention to detail and organization skills
• Basic computer and office skills

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• 401k with employer match
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program
• Employee Assistance Program