Property Outside Claim Rep Associate
TravelersPennsylvania, United States • Hazleton, Pennsylvania, United States • Pottsville, Pennsylvania, United States • Rockville, Maryland, United States
Posted April 29, 2026
52600 - 86800 USD
Full Time
About the Company
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 170 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future. Please see our Social Media Guidelines: www.travelers.com/about-travelers/social-media/guidelines.
Job Description
As an Associate Claim Rep, Outside Property, you will receive comprehensive training in claim handling, customer service, and policy interpretation while working alongside experienced claim professionals. This position focuses on developing your skills and knowledge to successfully manage 1st party property claims.
Requirements
- Actively participate in structured training classes
- Review, investigate, and document 1st party property claims
- Gather information from policyholders, claimants, witnesses, and third-party providers
- Learn to investigate and evaluate all relevant facts and information
- Determine and apply coverage for building damages per policy terms
- Establish accurate scope of damages for building and contents losses
- Provide timely and professional communication to customers, claimants, and internal stakeholders
- Maintain accurate records of claim activity in claim management systems
- Demonstrate openness to continuous learning, particularly in AI and digital transformation
- Adapt to new technology implementations, system upgrades, and digital tool rollouts
- Participate in our Catastrophe Response Program
- Access and inspect all areas of a dwelling or structure
Benefits
- Health Insurance
- Retirement
- Paid Time Off
- Wellness Program
- Volunteer Encouragement