Spanish-Speaking Customer Service Representative

As a Spanish-Speaking Customer Service Representative, you will be responsible for handling inbound and outbound customer communication, assisting with inquiries, resolving issues, and ensuring a smooth customer experience in both Spanish and English.

Requirements

• Fluent in Spanish and English (written and verbal)
• 2+ years of customer service experience (BPO or remote experience preferred)
• Strong communication and active listening skills
• Comfortable handling phone, email, and chat support
• Experience with CRM tools (e.g., HubSpot, Zendesk, Salesforce) is a plus
• Highly organized and detail-oriented
• Able to work independently with minimal supervision
• Reliable internet connection and a quiet work environment

Benefits

• Collaborative and supportive work environment
• Opportunity to grow with a company
• Stable, long-term remote work opportunity
• Health Insurance (Maxicare HMO) after 3 months probationary period