Client Success Analyst

Client Success Analyst role in Trepp's NYC office, supporting clients and driving engagement across our product suite.

Requirements

• Bachelor’s degree, preferably in finance, real estate, economics, business, or data analytics
• 0–2 years of professional experience; internships in financial services, real estate, fintech, or analytics are a plus
• Strong written and verbal communication skills with a customer-centric mindset
• Analytical problem-solving ability and comfort working with data
• Attention to detail and ability to manage multiple priorities
• Proficiency in Microsoft Office, particularly Excel
• Experience with CRM systems (Salesforce), usage analytics tools, or SQL is a plus

Benefits

• Base + target bonus compensation structure
• Medical, Dental, Vision insurance
• 401K (with employer match)
• Life insurance, long term disability, short term disability all covered by the company
• Flexible paid time off (PTO)
• Sixteen (16) weeks paid primary caregiver leave (Biological, adoptive, and foster parents are all eligible)
• Four (4) weeks paid parental leave
• Wellness subsidy
• Pet insurance
• Laptop + WFH equipment
• Career progression plan
• Pre-tax commuter benefit with company subsidy (For NYC-office based employees only)
• Fun company events and volunteering opportunities