Sachbearbeiter im Kundenservice/ Auftragsbearbeitung (m/w/d)

Join Trescal as a Customer Service/Affairs Coordinator for our Nuremberg location and contribute to our company's success. Key responsibilities include order processing, communication with customers, and coordination with various departments. We offer a challenging and varied activity in a company with a solid market position, opportunities for professional development, and a family-friendly work environment.

Requirements

• Order processing, handling, and administration of customer inquiries and calibration orders
• Communication with customers regarding quotes, delivery times, order status, and complaints
• Coordination between the logistics, calibration laboratory, accounting, and sales departments
• Cooperation within the Trescal group, order assignment to other branches, and outsourcing to partner companies
• Creation and maintenance of order documentation and reporting
• Support of the branch management in complaint management and complaint handling
• Support in optimizing customer service processes to increase customer satisfaction
• Invoice checking and approval

Benefits

• Generous Paid Time Off
• Flextime
• Childcare Benefits
• Discounts on Corporate Benefits
• Modern Equipment and Work Clothing
• Bicycle Leasing Offer
• Free Coffee and Mineral Water