Application Support Supervisor

Lead and Inspire: Application Support Supervisor (Accounting Solutions) - empower a high-performing team of eight support specialists dedicated to our Vista Web and Field accounting products while shaping the future of customer success!

Requirements

• 2+ years of experience in application customer support or a related technical environment.
• Demonstrated ability to provide clear leadership and strategic direction to a frontline team.
• Strong problem-solving skills with experience managing complex customer escalations.
• Excellent communication skills and the ability to maintain consistent service standards.
• Proficiency with business software such as Salesforce and Google Workspace.

Benefits

• Comprehensive core benefits (Medical, Dental, Vision, Life, Disability, Time off plans, and retirement plans)
• Paid Parental Leave
• Employee Stock Purchase Plan
• Tax savings plans (health, dependent care, and commuter expenses)