Cloud Support Engineer

We are looking for a Cloud Support Engineer to join our Tech Support/DevOps Level 3 organization to support Trimble’s mission to transform the way the world works. The role requires advanced troubleshooting, incident response management, and collaboration with global teams.

Requirements

• Fully fluent in written & spoken English
• In-depth conceptual and practical knowledge in IT support environments
• Experience working independently with incomplete or unclear information
• Solving complex requests in creative ways
• Operating in Linux/Windows Server, IT customer support software
• Extensive practical experience using API management and testing apps
• Proven experience executing, maintaining, and optimizing prescriptive runbooks or Standard Operating Procedures
• Demonstrated customer-focused, troubleshooting, analytical abilities, and creative problem-solving

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and professional development