The Manager, AECO Partner Management is responsible for developing, managing, and scaling the AECO Professional Services partner ecosystem. This role focuses on strengthening delivery partnerships that expand implementation capacity, support customer success, and enable scalable services delivery across AECO solutions.
Requirements
- Manage relationships with AECO Professional Services partners supporting implementation and services delivery.
- Develop and maintain trusted partnerships with strategic services partners to support the growth of AECO solutions.
- Serve as a primary point of contact for partners regarding services delivery expectations, collaboration models, and engagement processes.
- Work closely with partner leadership to identify opportunities to expand delivery capacity and strengthen services collaboration.
- Ensure partner engagement aligns with customer success goals and AECO services delivery expectations.
- Support the development and evolution of the AECO Professional Services partner delivery program, ensuring partners are positioned to successfully deliver implementation and services engagements.
- Help establish scalable partner delivery frameworks that support the entire AECO market.
- Collaborate closely with Learning & Enablement to establish partner onboarding, certification, and training pathways that prepare partners to successfully deliver AECO solutions.
- Ensure partners maintain alignment with Professional Services delivery standards, certification requirements, and implementation best practices.
- Identify partner capability gaps and work with internal teams to improve partner readiness through targeted enablement, training, and operational improvements.
- Monitors the effectiveness of the partner delivery program and recommends improvements that strengthen delivery consistency, partner engagement, and customer outcomes.
- Work with Partner Sales teams to support partner-facing sales engagements and position professional services delivery opportunities.
- Collaborate with Professional Services leadership to ensure partner-delivered implementations align with established delivery methodologies and operational expectations.
- Coordinates with Customer Success and Sales teams to ensure partners are appropriately engaged to support customer adoption and growth.
- Acts as a liaison between internal services teams and partners to ensure operational alignment and successful delivery outcomes.
- Partners with Learning & Enablement leadership to ensure partner certification paths and onboarding training align with AECO delivery methodologies.
Benefits
- Medical
- Dental
- Vision
- Life
- Disability
- Time off plans
- Retirement plans
- Paid Parental Leave
- Employee Stock Purchase Plan
