Technical Support Analyst

Join a high-growth team revolutionizing construction tech as a Technical Support Analyst, resolving complex technical issues, and collaborating with internal teams to master software intricacies.

Requirements

• Proven experience in a technical help desk, software support, or customer-facing role where troubleshooting was a primary focus.
• Strong ability to navigate web browser settings and identify issues related to software-as-a-service (SaaS) platforms.
• Exceptional communication skills with a natural ability to convey empathy and technical concepts clearly to diverse users.
• A curious mindset and a drive to independently seek out knowledge and master new, complex products.

Benefits

• Comprehensive core benefits including Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans.
• Tax savings plans for health, dependent care, and commuter expenses
• Paid Parental Leave
• Employee Stock Purchase Plan