The Director, Clinical Asset Management is responsible for delivering a market-leading, solution used to transform clinical asset management. This leader works closely with various teams to frame the solution’s overall client value proposition and market/client-facing value statements. The position is accountable for assigned clients and to our client’s senior leadership team for TRIMEDX solution delivery and to the Company’s senior leadership team for program growth and financial performance.
Requirements
- Collaborates with Company functional leaders to integrate solution into established shared service platforms
- Develops solution operating policies & procedures
- Engages client leadership to establish solution “proof points” and references to support ongoing commercial activity
- Creates and fosters an environment of innovation
- Responsible for driving and promoting established industry best practices
- Provides input for the budget,, schedules, and performance standards to meet operating plan for assigned clients/groups
- Drives a culture of Associate development
- Funnels organizational communication and direction to the team and creates clear connections to the goals of the department
- Advocates for team by moving decisions forward, eliminating barriers and navigating organizational culture
- Executes the company strategy to optimize organizational outcomes
- Responsible for the delivery of excellence in quality and service levels for clients
- Identifies trends of escalated issues or recurring problems and develops improved cross- functional processes to resolve those problems
- Escalates highly complex strategic, operating issues, requests and proposed solutions to gain cooperation Sr. Leadership
- Leverages expert knowledge to anticipate a wide range of future needs and opportunities and facilitates development of complex solutions
- Uses analytical interpretive/evaluative thinking to understand different situations
- Directs team in making critical decisions that define the direction of the services and impact company strategies
- Commits existing and new resources to meet operating objectives and future talent needs
- Subject to operating plans and policies set by Sr. Leadership
Benefits
- Health/dental/vision
- HSA/FSA
- Matching retirement plans
- Paid vacation
- Parental leave
- Adoption/infertility assistance
