TriNetX is looking for an experienced and motivated Jr. IT Systems Administrator to keep systems running smoothly and securely in a fast-paced, globally connected environment.
Requirements
- Provide Level 1–3 IT support, with a primary focus on Level 2 and Level 3 ticket escalations and IT projects
- Administer business systems across a SaaS environment, including vendor management and software licensing
- Troubleshoot computers and devices, resolving issues efficiently and escalating as appropriate
- Manage user accounts in Active Directory and Entra ID, including provisioning new devices, virtual workspaces, and user accounts
- Administer Group Policy and endpoint configuration management across the organization
- Support network fundamentals including DNS, DHCP, and VPN
- Oversee identity and access management (IAM), including MFA and SSO administration
- Administer cloud infrastructure across Azure and AWS
- Monitor systems, configure alerting, and perform performance tuning to ensure reliability and uptime
- Develop scripts and automation to streamline and improve administrative tasks
- Work within ITSM and Jira platforms to track, manage, and resolve support tickets
- Collaborate as part of a global IT team, providing support to colleagues on the US West Coast and in Japan as needed
- Maintain clear and thorough documentation in support of IT processes and procedures
Benefits
- Health Insurance
- Retirement Plan
- Visa Sponsorship
- Paid Time Off
- Employee Assistance Program
- Life Insurance
- Disability Insurance