Jr IT Systems Administrator

TriNetX is looking for an experienced and motivated Jr. IT Systems Administrator to keep systems running smoothly and securely in a fast-paced, globally connected environment.

Requirements

• Provide Level 1–3 IT support, with a primary focus on Level 2 and Level 3 ticket escalations and IT projects
• Administer business systems across a SaaS environment, including vendor management and software licensing
• Troubleshoot computers and devices, resolving issues efficiently and escalating as appropriate
• Manage user accounts in Active Directory and Entra ID, including provisioning new devices, virtual workspaces, and user accounts
• Administer Group Policy and endpoint configuration management across the organization
• Support network fundamentals including DNS, DHCP, and VPN
• Oversee identity and access management (IAM), including MFA and SSO administration
• Administer cloud infrastructure across Azure and AWS
• Monitor systems, configure alerting, and perform performance tuning to ensure reliability and uptime
• Develop scripts and automation to streamline and improve administrative tasks
• Work within ITSM and Jira platforms to track, manage, and resolve support tickets
• Collaborate as part of a global IT team, providing support to colleagues on the US West Coast and in Japan as needed
• Maintain clear and thorough documentation in support of IT processes and procedures

Benefits

• Health Insurance
• Retirement Plan
• Visa Sponsorship
• Paid Time Off
• Employee Assistance Program
• Life Insurance
• Disability Insurance