Call Center Representative (On-Site)
Trinity HealthNew York, United States
Posted April 3, 2026
35000 - 43600 USD
Full Time
About the Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $21.5 billion with $1.4 billion returned to its communities in the form of charity care and other community benefit programs.
Job Description
Call Center Representative position available at St. Peter's Health Partner's. Answer incoming patient calls, schedule appointments, and provide high-quality customer service. Located in Rensselaer, NY. Experience in call centers and bilingual skills a plus.
Requirements
- Multiple phone line experience
- Strong interpersonal and communication skills
- Problem analysis and problem solving
- Previous call center experience a plus
- Customer service oriented
- Attention to detail, multitasking
- Bi-lingual speaking a plus but not required
- Positive attitude and be self-motivated
- High School Diploma or GED
- Ability to lift 20 lbs.
Benefits
- Generous tuition allowance
- Office Hours, Monday - Friday
- Career development