Host

As a Host at Tommy's Tavern + Tap, you are the first and last impression for our guests. You are responsible for creating a warm and welcoming environment, managing the flow of the dining room, and ensuring guests are seated efficiently and courteously.

Requirements

• Exemplify the Triple T Hospitality Experience
• Greet guests promptly and warmly upon arrival
• Manage waitlists and reservations using the restaurant’s seating system
• Answer phones and assist with takeout orders or general inquiries
• Maintain cleanliness and organization of the host stand and entrance area
• Collaborate with servers, bussers, and management to ensure smooth seating flow
• Follow all health and safety regulations
• Communicate effectively with team members and management
• Answer phone calls and take accurate To-Go orders
• Confirm order details and ensure proper packaging and presentation
• Coordinate with kitchen staff to ensure timely preparation of To-Go orders
• Process payments and handle cash or card transactions securely
• Greet and assist guests picking up To-Go orders with professionalism and efficiency
• Maintain cleanliness and organization of the To-Go station
• Communicate effectively with kitchen and front-of-house staff to ensure order accuracy and guest satisfaction