Emergency Communications Officer (Williams Landing)

Triple Zero Victoria is recruiting Emergency Communications Officers at all locations for commencement in 2026. The role involves receiving and processing emergency and non-emergency triple zero calls from the public and other emergency service agencies. The team provides critical link between the Victorian community and the state’s emergency services agencies.

Requirements

• Enjoy working in a busy environment where multi-tasking with high attention to detail is the norm
• Be tech savvy enough to use multiple software systems whilst under pressure
• Have proven persistence and good decision-making capabilities
• Communicate effectively by listening, showing empathy, and adapting your style to the situation
• Maintain a calm, resilient composure in stressful situations
• Demonstrate the highest standards of professional conduct and support for others

Benefits

• Fully paid training
• Clearly defined career progression, support and upskilling
• Attractive pay and conditions
• Paid 30-minute break every 90 minutes through your shift
• Employee assistance program
• Discounted health insurance, banking services and family gym membership
• Access to on-site gyms
• ‘Memberlink' discount card
• Staff reward and recognition programs
• Free staff parking at all our sites
• Salary packaging options